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Online surveys with limited submissions and custom email templates

When launching an online survey, you normally want it to be filled out by as many people as possible. But sometimes, if you limit the number of submissions allowed for your online survey, you give it a more professional touch. You need to establish from the very beginning how many times the online survey needs to be filled out in order to have a realistical image of the general opinion on the surveyed topic. This number can and should be shared with survey users from the beginning.

But how to limit technically the number of submissions allowed by an online survey? Well, with a professional online survey tool, you can do that with a couple of clicks. Basically, you will need to tick a checkbox in order to enable the limitation of the submission number and then to specify the number that represents the limit. You can specify any limit you need, from tenths to hundreds or thousands.

Online Survey - Limit the number of submissions

A way to enhance your online survey further is to use custom email templates. The notification message that you receive – and/or the message received by the multiple and/or custom recipients you’ve set up -, as well as the autoresponder message sent to survey users are highly customizable.

The default notification email template contains the entire survey submission. You can customize the notification email to contain only a part of the submission content, to contain a custom text with input from the user or to show only an alert message, telling you that a new survey submission has been made and that you should check the Submissions section in your account on the online survey builder you’ve used for setting up the online survey.

If you want to thank survey users through a confirmation message for filling out the survey, you can use custom autoresponders. The autoresponder message can contain a text message or also user input from the survey submission. For both notification emails and confirmation messages, you can use full HTML/CSS customization.

Online Market Research Survey

An online market research survey can be conducted virtually anywhere on the web and at any time. Yes, you need to prepare the survey, to define well the information that you need to retrieve and to manage the data afterwards. But the possibilities are unlimited. You can set up online surveys on your company website, publish marketing surveys on Facebook, on the Blogger or WordPress blog of the company or link to it through direct links on Twitter or via email or messenger. Anywhere your audience can be reached is a good place to collect information.

The online market research can start with a business demographic survey or with a consumer demographic survey, but can go far beyond than that. If you offer niched products, then you might want to go deeper into potential customers’ characteristics and preferences. Build a marketing survey that refers specifically to the products or services you provide. Use Likert scales to measure the degree of agreement or importance, radio buttons to ask users to choose an options or checkboxes for multiple choice.

You can build your market reasearch survey in minutes on a free online survey builder. You can start with a free survey template or create your own one from scratch. Also, you can choose, customize or create a survey theme that renders your company image. There is also the possibility to integrate your market research survey with 3rd party apps. SalesForce integration or MailChimp integration will send the contact data provided by survey users to your SalesForce account or MailChimp mailing lists instantly, so that you can keep in touch with them afterwards. Speaking of which, you can also create a sales lead form, especially designed to collect leads.

The online market research survey can be filled out by an unlimited number of people. Survey submissions can be sent to multiple recipients and to custom recipients. Also, you can set a autoresponder message that survey users will receive once they’ve submitted the completed survey.

The market research survey submissions can be viewed in the database of the online survey builder that helped you create it. You can export online survey submissions to Google Docs spreadsheets or to Excel files. Survey submissions will also be received via email. You can also view marketing survey charts and reports, which makes it very easy to analyze survey results.

The entire process of building and using an online market research survey is simple and the results will give you an accurate insight on the characteristics of the market you are addressing or of potential new markets.

Free Online Survey Template Collection

A free online survey is the easy way to receive feedback. And a free online survey builder is the easy way to create an online survey. You can have your survey set up in very little time: sign up for a free account; customize an online survey template (or create a new survey from scratch); choose, tweak or create a survey theme and add your company logo; publish your online survey on your own website or on platforms like Facebook, Twitter, WordPress and many others.

Online surveys can be centered around any topic. Irrespective of the topic, the online survey will have the same types of fields: choice fields – radio buttons, dropdown lists and checkboxes; Likert scales – which are opinion scales that ask survey users to choose, for example, the degree in which they agree with a statement; more common fields that can be found in any online form – text boxes with custom validation or text areas.

So let’s move on to the most popular online survey templates. Most of them are online business surveys.

Online Product Survey. We’ve discussed the product survey recently. This type of online survey evaluates the way a product is perceived by customers, taking into account any or all of the aspects: usability, design, pricing.

360 Degree Feedback Survey. This type of online surveys results in a complete and complex assessment of employees’ performance. It is filled out by the third parties within the organization that affect or are affected by the employee’s activity.

Business Demographic Survey. The business demographic survey, along with the consumer demographic survey, helps you understand the market of your product or service better and adapt what you offer accordingly. Such online surveys pinpoint the characteristics of your customers or potential customers, so as for you to understand their needs better.

Website Visitor Survey. A website visitor survey can be available at all times or only in certain periods on your website. You can get feedback from website visitors on usability, design, interactivity, content or any other specific details that are relevant for your website.

Technical Support Satisfaction Survey. Support satisfaction surveys can exist for any type of support provided, not only for the technical one. A support satisfaction survey shows how pleased customers or users are with the assistance offered by your support team and how helpful they find it.

Facebook surveys. Online surveys have very high completion rates on Facebook, provided by the fact that Facebook is the place of friends and community. Build a Facebook survey, with no coding skills, and watch the magic happen.

Customer Satisfaction Survey. Customer satisfaction survey and all types of customer feedback survey are necessary for evaluating the overall customer experience. You can also use an online pricing survey, if you want to address the pricing aspect specifically.

Employee Exit Survey. Employees are also important when and after they’ve left a company. On the one hand, because they continue, to some extent, to promote the image of the company. On the other hand, because you can learn from their experience what needs to be improved in the company.

Cancellation Survey. As with employees, when customers leave you, ask them what went wrong or why they decided to cancel a subscription or to give up a product. This is always useful information. The final part is very important in any process or relationship.

Job Evaluation Survey. The job evaluation survey shows how employees perceive their own activity, the work environment, the management, peer relationships and everyhting that the job implies. This helps you determin what needs to be done in order to keep employees by your side and value their potential.

Here are some more online survey templates: Corporate Climate Survey, Corporate Structure Survey, Workplace Safety Survey, Employee Benefits Survey, Recruitment Evaluation Survey, Career Path Survey, Health Survey, Management Evaluation Survey, Employee Evaluation Survey, Team Evaluation Survey. View the entire collection of online survey templates.

Feedback Survey for Clients and Collaborators

At the end of the year, it is always a nice thing to think about what you’ve managed to do during the last twelve months and, also, about how satisfied the people you interact with are with your actions. Winter holidays are no longer a family time only. Staying in business takes its toll. Which is not necessarily disagreeable. From the business point of view, the difference from the usual flow is that, at this time of year, financial earnings lower for most service providers, but relationships matter more and contribue to building up the earnings for next year. So how to show your clients and collaborators that you value the relationships with them better than by requesting feedback from their part on your relationship?

Feedback surveys can be sent to all parties that are involved in the life of a company: to employees, to clients and customers, to collaborators. An employee feedback survey can show the manager what needs to be done in order to keep employees motivated. Customer feedback surveys give precious information on success rates and improvement needs. Feedback surveys for collaborators help companies stay connected happily in the business network.

Online Feedback Survey - 123ContactForm

It is very easy to build an online feedback survey. First, think about what the relationship with each party implies. Then, think of what you want to ask them in order to evaluate the relationship. Last but not least, put these ideas into an online feedback survey. You can do it with no coding skills and with no fees. To get some inspiration, browse through an online survey template collection. Edit a survey template or create your survey from scratch by simply dragging and dropping survey fields. Survey appearance can be customized really easy as well, either by browsing a survey theme collection or by using colors of your choice. Be sure to add the company logo to the feedback survey, so that users can easily associate the survey with your company.

The results of an online feedback survey can be received by email or can be accessed in the database of the online survey builder and exported as CSV / Excel files or to Google Docs spreadsheets. But there are other very useful tweaks that can be done. Use third party intergation to manage the contact information collected through your online feedback survey. If you integrate your online survey with a third party application, the contact data received though the feedback survey will be sent instantly to your mailing lists. You can do this with MailChimp, SalesForce, VerticalResponse or iContact. You can also integrate the feedback survey with Twitter or publish it on Facebook.

To create an online feedback survey for free and with no programming experience, sign up for an account on an online survey builder.

Create a Free Online Product Survey

Product surveys come in various types. You can build pricing surveys, customer satisfaction surveys and any other type of survey that will collect information on how consumers or the general public perceive the product or service you provide. Market research surveys help you identify what, where and how to offer in order to generate profit. With a professional online survey tool, you can create any survey with no coding skills. Browse through survey templates to get ideas and to identify what works best for you or build a form or survey from scratch. In this article, we are going to review the survey fields and features that are useful for virtually any online product survey.

To begin with, a product evaluation survey should contain many choice fields: radio buttons, dropdown lists and checkboxes. Use such survey fields to provide several options from which users have to select one or more. For example, if your online product survey requests information on what the best or worst characteristics of the product are, choice fields are the most suitable. Likewise, if you’re asking how much customers would be willing to pay to purchase your product or service, provide price ranges organized as dropdown lists or as radio buttons fields. You can also use radio buttons with images in your form, if you want – for instance – to invite users to select one of the different products or product types you provide.

Likert scales are user-appealing fields. They consist in gradual opinion scales that survey respondents will use to express their degree of agreement or satisfaction with product features. The biggest advantage of Likert scales in an online product survey is that you can group questionnaire entries and elicit a larger amount of information than you would normally obtain if you asked questions separately. In other words, the specific points that you want to address will be listed one after the other and respondents will only need to click on, for example, Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied for each product feature that you specify.

To be sure that survey users associate the survey with your company image, you can customize survey appearance in any way. Choose a predefined survey theme, customize it or create a new one from scratch, with no coding skills. Also, you can add your company logo to the product survey.

With a professional online survey generator, you can receive survey submissions via email or access them in the database of the online survey engine and export them to CSV / Excel files or to Google Docs spreadsheets. Moreover, you can view charts and reports on product survey results.

An online product survey is more effective if it is integrated with third party applications. A survey with third party integration allows you to manage collected data in various ways. For example, with MailChimp integration or SalesForce integration, the contact information provided by survey users is instantly sent to your MailChimp mailing lists or to your SalesForce account – as leads or contacts – when users press Submit. Then, you can easily use the new contacts to send your newsletter to wider audiences.

Create your free online product survey now!

How to Set Up a Free Online Travel Survey

An online travel survey can tell you everything about travelers’ behavior and preferences. Travel surveys collect useful information on travel purposes, travel-related habits and the socio-economic background of travelers.

A travel questionnaire can be centered on travel destination or on the person who travels. In the first case, travel survey questions revolve around the person’s behavior with respect to a particular location; whereas, in the latter case, the person who travels is the starting point.

Online travel surveys aim at emphasizing what can be improved about travel services or at describing travel industry status in a geographically delimited market. Either way, an online travel survey evaluates the elements that build up the travel context.

Below, you can find an online travel survey template that deals with travelers’ satisfaction regarding a trip to Paris, organized by a travel agency.

Free Online Travel Survey - 123ContactForm

The free online travel survey sample above asks users what their overall opinion on the travel experience is, how much money they invested in it and what other destination they would like to go to. These three survey questions help the agency plan their future trips.

The travel survey example continues with five Likert statements that respondents have to rate – the Likert scale goes from Strongly Agree to Strongly Disagree. The survey statement refer to the schedule, the accomodation, the relevancy of the guiding information provided, the party that the agency organized.

Online travel surveys results are automatically centralized with professional online survey tools. You can access and export survey submissions and view charts and reports on survey results. Moreover, you can integrate the travel survey with 3rd party apps, like MailChimp, SalesForce or iContact. This way, you will be able to manage contact data received through your online survey in various ways.

Create your free online travel survey! And then consider using an online registration form or an online order form to automize the booking and purchasing processes.

How to Build a Business Demographic Survey

Demographic details are always important for a company that is planning to open a new branch, to relocate, to launch a new product or service or even to open its doors for the first time. A business exists because it satisfies the needs of a certain part of the population, who pays for the product or service. It is therefore very important to know whether there is a satisfactory market for what you have to offer and, if so, what the characteristics of your potential clients and end-customers are. With a business demographic survey, you’ll get vital information on how to adjust your offer and how to make business profitable.

Demographic surveys done face to face or via email imply additional human and financial resources. An online business demographic survey can do the job faster, cheaper and better. Respondents can fill out the survey by themselves, anywhere and at any time, which increases the chances to obtain a more accurate image of the population. Here is an online business demographic survey template that you can customize in any way you wish and publish on your company website, Facebook page or blog.

Business Demographic Survey

The online demographic survey template contains radio buttons fields and dropdown lists, providing a series of available choices for each question. Notice that most survey questions include a Prefer not to answer or Other choice option, so as for respondents not to feel in any way constrained. Online surveys – and surveys in general – should be as easy to fill out and as little stressful as possible. It is in the survey owners’ interest to get respondents’ answers, so the owners should do their best to make surveys enjoyable.

The first two questions in our business demographic survey sample refer to employment status and level of education. All the following survey questions inquire into respondents working environment and conditions in order to establish what their financial status is, to infer their purchasing mindset and to find out how representative they are for larger groups of the population. Consequently, the demographic survey requests information on the industry, primary functional working area and occupational title of respondents. The next and last three survey questions ask respondents for how long they have worked for the company and what’s the size of the company in terms of employees and annual revenue. And that’s it – the online business demographic survey can be filled out in a couple of minutes or even less!

Business Demographic Survey

Demographic surveys should be as impersonal as possible. Questions referring to employment and income are delicate enough in order for respondents not to be willing to associate any sort of personal information to their answers. Hence, don’t ask for names, emails, phone numbers or physical addresses in your business demographic survey. In addition, your specific purpose is to obtain data concerning respondents’ financial power and the extent to which you can make generalizations, so identification or contact data are really not important. If, for instance, you want to get respondents email addresses for your email marketing campaign, then set up another form or survey.

With an online business demographic survey, you can easily gather useful information on how much your target audience is present in an area and on how well your product or service addresses the needs and possibilities of the potential customers existing there. This way, you’ll be able to anticipate and affect business development.

Launch a Net Promoter Score Survey

The Net Promoter Score method measures customer loyalty to – and, implicitly, their satisfaction with – the company. The Net Promoter Score mechanism is simple: customers have to rate their overall experience with a company or their appreciation for a product or service on a 1 to 10 Likert scale. Customers then fall into one of the following categories: Promoters (9 or 10), Passives (7 or 8), Detractors (1 to 6). The Net Promoter Score equation is: NPS = Promoters – Detractors. The objective is to find out how much customers support the company and are likely to recommend it to their friends and peers, which resides in the previously mentioned degree of satisfaction and degree of loyalty. Collaterally, a Net Promoter Score survey aims at making predictions on future company revenue.

The first image below shows the standard Net Promoter Score survey: a 1 to 10 scale preceded by the question Considering your overall experience with our company, how likely are you to recommend our product / service to your friend and peers? and specifying that 1 equals to Very Unlikely and 10 to Very Likely. Alternatively, the question can refer solely to the company, without mentioning a product or service.

Net Promoter Score Survey

Standard Net Promoter Score surveys can be developed. You can add a couple of new survey fields to gather more information on customers’ perception and opinion. Take a look at the NPS survey questions below. First, the scale contains only five rating points. Second, respondents are also asked whether they will continue to use the product or service. Third, they are asked for improvement suggestions. The first two fields in this NPS survey sample are required, whereas the suggestion box is not, to keep things simple and flexible for respondents.

Net Promoter Score Survey

NPS survey results are centralized automatically in the database of the online form and survey builder that helped you create it. You can view results in several ways: access them in the database and export them as CSV / Excel files, receive them in your email box, send them to Google Docs spreadsheets. You can also view charts and reports on NPS survey results.

A suggestion for making the best out of Net Promoter Score surveys is to create NPS mobile surveys, so that customers can access them on their mobile devices. Also, take into consideration creating hyperlocal NPS surveys (announced through handheld device notifications when customers arrive at point of sale) or NPS surveys accessible through QR codes (that show up when users scan a QR code with their mobile devices). But keep in mind that these last two possibilities – although more exciting – may return less accurate results, since a part of those who fill them out don’t do it because they have a relationship with your company, but just because they happen to be around.

Build a Net Promoter Score survey for free and measure customers’ perception with respect to your company. An NPS survey is a simple and effective way to find out how strong the company/customers relationship is and, at the same time, a good starting point for seeing what can be done to strengthen it even more.